Website support services overview
My Support Focus . . .
Support is the foundation of my web business model success. My custom "build and support" ongoing service program is designed to help my clients get a solid foundational search engine optimized and user friendly "sticky" website up fast and affordable while providing them with their hosting and admin management services, domain name email forwarding setup, monthly content changes and updates, future web page additions, site product and services MARKETING assistance, ethical organic SEO, SERP, ANALYTIC and BACK LINK review, monitoring, management and reporting along with ongoing "on-call" support of their unique webmaster level website service needs.
Flexible - Fair - Friendly as needed website webmaster admin support . . .
• Start up and ongoing consultation and review
• Domain name research, review, selection, transfer assistance
• Complete hosting server admin panel setup and management
• Hosting domain email server side account setup / pc client side support
• Web form, email forwarding, spam blocking and uptime monitoring
• SSL, Secure Server, and Shopping cart setup and management
• Your PayPal merchant check out services cart setup and support
• Ongoing personalized website support based on your needs
• Content updating, changes and support services as needed
• Content submission web tool for text and photo upload
Other support and training resources available . . .
GENERAL WEB USE
• My Webmaster Tips 'n Tools Directory
• My Webmaster Tips 'n Tools Directory Web Tools Resource Links
CUSTOMER / CLIENT
• My "Content Submission Update Support Tool"
This custom designed, industry and client base specific tool is made available to my clients to send in their changes and updates to content as needed. It guides them through getting to me what I need to get the job done quickly and correctly the first time, removing the typical hassles, multiple communications and resultant extra costs and burn-out so common in this industry.
Terminology used on this website . . .
This is here for your convenience just in case you never heard of these terms.
• SE = Search Engine
• SEO = Search Engine Optimization ie SE's crawl and index your site better
• SERP = Search Engine Return Position = what page and line # you are on
• crawl = when a SE robot visits your site to find and index your information
• index = when a SE crawls your site it stores the keywords & link to details
• white hat = ethical SEO and compliant to SE guidelines vs "black hat"
• black hat = unethical, deceptive, tricky SEO not compliant to SE guidelines
• webmaster = handles the technical, setup, support, management stuff
• website designer = generally just handles the design and look of the site
• graphic artist = digital "artists" who create logos, color & image branding
• domain name = this is the url typed in the web bowser ie "rimsurfer.com"
• hosting server = this is the computer where your site exists on the www.
• shopping cart = web based program with "check out" purchase features.
• updater panel = the web tool I designed so that you can easily and cost
• effectively send in your site content, updates and changes.
You can find out more about about these terms and how to develop your website content in my "Tips 'n Tools" directory.
